As others have noted, this really doesn't sound like Lucy at all.
But if you showed up at a time when Lucy wasn't available, and said "is Lucy here?," or "are you Lucy?," it's definitely possible that you got a "yes" because of how this business works. Especially if it was your first time there.
I wasn't there and do not know all the details, so I cannot say for sure, but my 2cents is that I suspect that a different provider, who is not nearly as good as Lucy, took care of you, albeit not as well as Lucy would have.