for a while it was nicole answering the phone and door who definitely speaks english and shes just all around nice, definitely someone i hope has a good life as weird of a comment as that is to make. It was pretty obvious the one girl working knew what happened and was annoyed... she said are you coming back and when and i said tomorrow (not true) like cause i didn't wanna continue to discuss it and whats the point of saying no but yea frustrating, and truly i think they know more about who we are if we call ahead than we'd like to know, one time i called from a different number and they go "you changed your number?"