This seems to be the norm here lately, never seen Lulu but Summer would ask ahead and is rigid on her request, and another lady that doesn't seem to be there anymore was very annoying and even checked my pockets... on my experience with the last one (not Summer) the MMS came to ask if I liked her, and if anything was wrong... the review is somewhere here... it is very annoying and completely kills the mood... after all the whole point of going to a spa is to relax... I've left this place a few times feeling as if I had visited an auto dealership...