Julie is a nice and friendly person, and doesn’t have an attitude. She works hard to provide a service. That’s a whole lot more than many of the providers out there. To the extent possible or reasonable, she will try to accommodate, especially if you are a nice person and she knows you well enough. That’s my experience anyway. Because she has a nice personality, some people take advantage of it and abuse her friendliness. We all need to be considerate and not let her neighbors make any complaints.