It's such a shame this place has gone downhill the way it has. For years, this was my go to place for basic service (non FS), with a great massage. I don't mind the masks now and have gotten used to them, but if the ST is lacking and the ending is lackluster, I will avoid. For me, the best part about this place was the great massage, the really good and sometimes outstanding ST's, and the non-mechanical endings. I have not been back since the summer, and this used to be a place I would hit a few times a month. Sorry Mandy, if you are on here and reading this, I want to come back, but not until the ship is righted.