Told the owner I wanted a room away from the elevator. "Oh I give you best room in hotel". Get off of the elevator and guess what, room was right across the hall. Then I had to argue for a refund.
What is it a Clarion,right ? Called corporate and they could care less. That brand use to have clout, not anymore. Desk manager arguing with a woman on the phone when I walk in. Then tried to charge a guy $2 for an empty coffee cup. Said Starbucks has their cups counted and he gets charged for it.
Comfort Inn down the road will be the next to follow. Partying till 1am in the parking lot, not honoring reservations because they don't have help cleaning rooms. Live and learn I guess.