Guys, I totally agree about making appointments since for the most part of the past several months, Hannah has been working alone.
However, she is gonna be the one answering the door AND the phone. So coinciding patrons inevitably will cause an interruption for someone one way or another. That's just the way it is, at least for the time being. I wish it were otherwise.
And while I'm wishing, I wish I was as popular as Hannah!