Probably not the right place to mention this, but as long as it came up and for the record, my GUESS is that Sally has her hands full managing the two shops without acting as a therapist. Obviously, both stores had to have been adequately staffed in order to accommodate her three month visit to China.
Also, I don't think Sally's leg has fully recovered from the fall she took on the ice two winters ago. I suspect Sally is on self-imposed light duty and only does hands on (pun intended) while short-staffed or as a courtesy. In my case, I politely asked and received. Anybody else care to comment on their experiences in this regard so I don't get a fat head?