I went mid afternoon, they had 2 other girls on staff. Wouldn't call myself ugly, but she made it very clear that she didn't like my beard. She kept saying "too much beard", which like, sorry, but that's really none of her concern. My beard is well maintained and nicely kept. It's not super long but it's not short either. Regardless of if someone's ugly or the provider doesn't find you attractive, you're paying for a service not an opinion. If I wanted to get pussy based on how I look I'll go out to a bar. The dozens of other providers I see (including Bella here) all are very into my beard and enjoy playing with it or at least act like they like it, or at the very least don't address it.