your mistake was arriving 20 minutes early. These girls, when they are busy, usually don't leave any time between sessions. If you had arrived at 10, you probably would have only waited about 10 minutes. She either had a walk-in just after 9 or the prior appointment arrived late and they honored it. I was once there (as a walk-in) and she said someone was coming in for her in 5 minutes. Not wanting to lose my business she asked if I would wait and if the person did not show up she would take me. 10 minutes later she took care of me. 15 minutes later the doorball rang and I heard the MMS arguing with someone outside......probably the guy that was late. His loss. I got a great session with Judy. The point is, arrive on time. Don't get there early......its not a doctors office....as that is going to make them frantic, and don't show up late (someone may take your spot).