That sucks to get BLUE balls from PINK. but you stood your ground, kudos. Number of reviews overall seem to be way down and my take is that there was a rush to go back to AMPS when they reopened, but really, how turned on can you get by a girl wearing gloves and a mask? Now I hear the HF is $70. As I said, the number of reviews seem to have fallen quite a bit which might indicate the early traffic rush has waned. Providers need to understand there are alternatives and they are not willing to be accommodating, the money will go elsewhere. Again, I applaud your backbone to stand up to a sub-par performer.