Kinda shady looking area?? The strip mall is right in the middle of a middle class residential area. The mall is very open, and also very busy. That is the real problem here, the front door is right out in the open and extremely visible. If you need a more clandestine location, probably should pass on this spot. The good news is once inside the place has always been very clean inside, no bad smells, etc. The service levels vary a good bit, and I have had a couple of decent visits, and also a terrible visit (see my review). I have not been there since that time, but I have heard the staff has changed, as is almost always the case, so YMMV.