The first time I went, the TS area felt like a cold operating room with white walls and bright florescent lights. It must have just opened up because the place was clean and the service was pretty good. The second time I went was in the summer and the spa was a mess. I had a wonderful session with a visiting provider, but I would not go back. The most difficult part about getting to this spa was driving by RUBY to get there. If it was not for a really wonderful provider, I absolutely would have gone to Ruby.